This Privacy Policy explains how Best Floors & More LLC ("we," "us," or "our") collects, uses, and protects information when you visit bestfloorsllc.com or contact us through the site. By using our website or submitting a form, you agree to the practices described below.
Information we collect
Information you give us. When you request a free quote or contact us, we collect the details you provide — typically your name, phone number, email address, and any information about your flooring project.
Information collected automatically. Like most websites, we may collect basic technical information such as your IP address, browser type, device, and the pages you visit. This may be gathered through cookies or similar technologies used to keep the site working and to understand how it's used.
How we use your information
- To respond to your quote request or question and follow up about your project;
- To schedule a free in-home measure or showroom visit;
- To provide the flooring products and installation services you ask about;
- To improve our website and our service.
Text messages (SMS)
If you check the consent box on our form, you agree that we may send you text messages related to your request and, if you opt in, occasional offers. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Opting out of texts will not affect our ability to reach you by phone or email about a quote you requested. We do not share your mobile number with third parties for their own marketing.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers. We use trusted vendors to operate the site and manage inquiries — including our website host and our customer-management platform (GoHighLevel / LeadConnector), which processes form submissions on our behalf.
- Legal reasons. We may disclose information if required by law or to protect our rights, safety, or property.
Cookies and analytics
Our site may use cookies to function properly and, if enabled, to measure general traffic and usage. Most browsers let you refuse or delete cookies through their settings; some site features may not work as well if you do.
Third-party links and embeds
Our site may include links or embedded content from third parties, such as a Google map of our showroom or an embedded quote form. Those services have their own privacy policies, and we are not responsible for their practices.
Your choices
You can opt out of text messages by replying STOP. To ask what information we have about you, or to request that we correct or delete it, contact us using the details below and we'll do our best to help, consistent with applicable law.
Data security
We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children's privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page.
Contact us
Questions about this policy or your information? Reach us at:
Best Floors & More LLC
1617 E Terra Lane, O'Fallon, MO 63366
Phone: (636) 378-5644
Email: corey@bestfloorsllc.com